General Statement

Ideal Heating Limited follows a strict privacy policy to ensure that we maintain the confidentiality and integrity of your personal data.

It is Ideal Heating Limited's policy not to process sensitive personal data without your explicit consent.

We will undertake all reasonable steps to ensure that your personal data held by Ideal Heating Limited remains accurate, adequate, relevant, up-to-date and ensure that it is not excessive for the purpose for which it is used.

We rely on you to inform us of any changes to your personal data.

At Ideal Heating Limited we respect your privacy; you have the right to request that your personal data be removed from the database.

Privacy Policy and Personal Data

Ideal Heating Limited is aware of how important it is that the personal data you provide to us is kept secure and that your privacy is respected. In the course of conducting our business Ideal Heating Limited collects and processes personal data relating to our clients, shareholders, employees, suppliers, business partners, website visitors and other persons.

Ideal Heating Limited follows a strict privacy policy to ensure that we maintain the confidentiality and integrity of your personal data. Ideal Heating Limited's privacy policy is outlined below to enable you to understand how we handle your personal data, what data we may collect, for what purposes it will be used, how the data is safeguarded and to whom we may disclose the data.

Personal data is information that can be used, either directly or indirectly, to identify a living individual. Sensitive personal data is information relating to sensitive categories of information such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, health or sexual orientation as religious beliefs, trade union membership etc. It is Ideal Heating Limited's policy not to process sensitive personal data without your explicit consent.

This privacy policy has been compiled to meet legislation currently in force within the UK. This policy is subject to alteration following amendments to the relevant legislation and is subject to variations in accordance with local legal and regulatory requirements.

Privacy Policy and Principles

Ideal Heating Limited observes the privacy principles described below when processing your personal data.

Information Collected by Ideal Heating Limited

Generally speaking you can visit any of the Ideal Heating Limited's websites without the need to disclose or reveal personal data. However, in order to provide you with better customer service and inform you about products, promotions and services offered we may ask you to enter personal data.

Processing of Your Personal Data

It is Ideal Heating Limited's policy to only process your personal data with your consent, or in such circumstances as relevant legislation permits. We will only process sensitive personal data with your explicit consent, or if such processing is permitted by an applicable law. The Group will not allow your personal data to be processed in a manner that is incompatible with the purposes for which the data was originally collected, unless you authorise otherwise or the processing is required by an applicable law.

We will undertake all reasonable steps to ensure that your personal data held by Ideal Heating Limited remains accurate, adequate, relevant, up-to-date and ensure that it is not excessive for the purpose for which it is used. However, we rely on you to inform us of any changes to your personal data in order to do this. It is our policy not to hold data for longer than is necessary. At Ideal Heating Limited we respect your privacy, therefore if you so wish, you have the right to request that your personal data be removed from our database.

Your personal data will be processed in accordance with this privacy policy and your rights under the Data Protection Act 1998 are not affected.

Sharing of data

The personal data you provide to Ideal Heating Limited is an important part of our business. We may share your personal data as described below, but we shall not share or sell your personal data to unrelated third parties:

Ideal Heating Limited may transfer personal data between group operating companies where it is necessary to do so in order to meet the purpose for which you have submitted the information and, unless you indicated otherwise, to keep you informed of products, services and promotions offered by Ideal Heating Limited.

Ideal Heating Limited may transfer your personal data to third party agents and subcontractors who undertake certain functions on behalf of Ideal Heating Limited ("relevant third parties"). In this instance the relevant third party acts as a data processor on our behalf and we remain the data controller, thus retaining responsibility for your personal data. The relevant third parties only have access to your personal data as is necessary for them to perform their duties and may not use it for any function other than as detailed in their written contract. All relevant third parties are required to comply with the Ideal Heating Limited privacy policy and relevant Data Protection Legislation. In particular, they must ensure that your personal data is kept confidential and that adequate security measures are in place.

If for any reason, in Ideal Heating Limited's sole discretion, we believe that it is reasonable to do so, Ideal Heating Limited may disclose personal data that enables third parties to identify and contact you in the event that we need to bring legal actions against you, or to otherwise protect the interests of Ideal Heating Limited.

By submitting your personal data on any Ideal Heating Limited's website, you are providing us with your explicit consent to transfer your personal data to jurisdictions other than the UK and to relevant third parties.

Notice

When you submit your personal data to Ideal Heating Limited it is on the understanding that the data controller is Ideal Heating Limited and the data processor is either Ideal Heating Limited or one of its relevant third parties. The purpose for which you are submitting the personal data will be outlined on the specific website.

Access to Your Personal Data

Individuals who have provided Ideal Heating Limited with personal data are allowed reasonable access to that data held by Ideal Heating Limited to verify, correct or request the data be deleted. Your personal data will only be accessible and processed by Ideal Heating Limited, its employees, suppliers, business partners and other parties, who, in order to perform their contracted obligations to Ideal Heating Limited, require access to your personal data. In addition we may grant access to your personal data to third parties specified by you, or as authorised by law or a court order.

Security of Your Personal Data

Ideal Heating Limited, and its relevant third parties, undertakes that all appropriate, technical and organisational measures shall be taken against unauthorised or unlawful processing of, against accidental loss or destruction of, or damage or access to, your personal data.

Cookies

When viewing Ideal Heating Limited websites we may store some data on your computer which automatically recognises your PC when you next login ("a cookie"). If you do not wish to receive our cookies please contact your IT department to ask them to configure your internet browser accordingly.

Compliance with the Policy

To ensure that Ideal Heating Limited and its relevant third parties comply with this policy we will:

Publish this policy on all our websites such that it is obvious and accessible to all relevant parties.

Appoint a contact at Ideal Heating Limited who will be responsible for maintaining this privacy policy for that operating company and ensuring that their employees are trained appropriately.

Ensure that this privacy policy is reviewed on an annual basis and complies with the prevailing legislation. The policy will be amended in light of changes in legislation.

Links to Websites

The Ideal Heating Limited websites may provide links to other websites. Ideal Heating Limited does not control such websites, and therefore we accept no responsibility for their content, or their privacy policies.

How to Contact Us

If you have any queries regarding Ideal Heating Limited's privacy policy or wish to be removed from our mailing list please contact:

Freepost RSRB-UKCC-ERHC
Installer Connect
Unit C
Stanley Road
Stanley Estate
Knutsford
WA16 0EG

enquiries@installer-connect.com